FAQ

Frequently asked questions

Frequently asked questions

Is digistats DSGVO compliant?
Sure! Track your visitors in realtime, without compromising their privacy. Websites that are tracking their visitors using our service do not have to run a pop-up, as our tracking mechanism does not use Cookies. It’s also completely GDPR complaint, meaning no personal information is being stored, no fingerprints or any other tracking mechanism that would allow for user identification.
Do I need to use digistats to display those annoying cookie banners on my website?
If you do not use any other services that store the personal data of your visitors, you can do without the annoying cookie banners. However, please clarify first whether and which services on your website store which data about your visitors.
What are pageviews?
A page view is measured when a page of your website is accessed or an event is executed according to event tracking.
Is a package change or upgrade possible?
Yes, a package change or upgrade is possible at any time without any problems.
Do I have to cancel the test after it expires?
You do not enter into any obligations. The trial period expires automatically after 7 days. Unless you choose a paid package, you don't need to do anything else. You'll continue to have access to the features you've paid for until the end of your billing cycle.
Are credit card or payment details required for registration?
No, we only need your email address, your name, a chosen password and the domain of your website. Payment details are not required for registration.
What payment methods are available?
You can pay via Stripe with all major credit cards or pay via Coinbase with all major cryptocurrencies.
How do I end my free trial?
So you're wondering how to end your trial? If you're using a free trial, you don't need to do anything! As a reminder, no credit card information was collected when you signed up for the free trial.
I have a question, who can I contact?
Send us your request via the contact form. We will be happy to help you and get back to you as soon as possible.

Still have questions?

Contact us